Technical Support Expert - Israel

Technical Support Expert - Israel

Job Title: Technical Support Expert
Department: Professional Services

Location: The position is located in Rosh Haa’yin and reports to Amit Navon


Job Description:

An international leading telecom services company is looking for an English-speaking Engineer, highly motivated, creative and innovative professional, to drive support activities for a long-term and full time position, based in Rosh Haa’yin. 


• Accountable, motivated team player with proven service orientation skills that is enjoying working in various environments.
• Able to handle and coordinate all customer facing activities in project-related, as well as technical contexts (malfunction, deployment & maintenance)
• A technical expert, who is able to work independently and effectively in a dynamic environment, and is looking for an exciting professional opportunity.


Job Requirements:

• Profound technical background, including:
o Proven experience with Linux environment - At least 1 year
o Proven experience with Windows environment.- At least 1 year
o Proven experience with Networking - At least 1 year
o Proven experience with IT support environment - At least 1 year
o Proven experience with servers, storage (HP – advantage) and backup systems
o Knowledge in DB/SQL. Microsoft SQL server is an advantage
o Knowledge in telephony and signaling protocols ISUP/MAP/IS41/SIP/SS7/SIGTRAN - advantage
• High Service Orientation – MUST
• Experience with supporting large scale telecom customers
• Able to travel and work in unconventional hours