Precognize is looking for Technical Support specialist

 

What will you be doing?

Being part of the delivery team, you will be providing technical support to various customer projects and internally to the team as well as dealing with IT tasks.

Common tasks would be application installation and upgrades, proactive tracking of customers’ systems, investigating and resolving errors, remote connections setup and other ad-hoc tasks.

This role may also involve some in-house IT tasks such as ESX VM’s management, firewall, routing, storage etc.

Job requirements

Want to join? If you have –

• At least 2 years experience in Mid-tier B2B support
• Strong problem-solving and high technical skills
• A customer-oriented approach

 The expected candidate should have technical knowledge and work experience of:

• Linux working environment
• BASH scripting (Python an advantage)
• Familiarity with various databases (Mongodb, Influxdb, Neo4J, MySQL, etc.)
• Understanding of Web API’s usage
• Dockers, Kubernetes – a big advantage
• IT experience, monitoring (Zabbix, Grafana)
• Fluent English (verbal and written) – essential

What else?

• Comfortable with working in a fast paced, ever-changing, demanding work environment
• Solution oriented
• Customer-service, can-do attitude, sense of urgency
• Highly motivated, independent, and responsible
• Quick, flexible, and open minded

Apply now !

Send your application with “Application support” in mail subject to: [email protected]