Customer Service & Technical Support Representative

In this role, you will handle vital back-office operations for our sales department and provide top-tier technical support to both private and institutional clients.

If you are looking to grow within a high-quality, dynamic company that seamlessly combines human connection with innovative technology – your place is with us!

Key Responsibilities

• Provide essential back-office support to the sales department.
• Deliver professional customer service and technical support to both private and institutional customers.
• Navigate and utilize various internal systems, websites, and applications to resolve client issues efficiently.

Job Requirements

• Experience: Prior experience in Customer Service, Technical Support, or Back Office roles – Mandatory.
• Tech-Savvy: Strong technological affinity and a fast-learning curve (for working with various systems, websites, and mobile applications).
• Skills: Excellent interpersonal skills, a strong service-oriented mindset, and the ability to effectively multitask.
• Industry Knowledge: Familiarity with the pharma or medical device industry – A significant advantage.
• Location & Availability: Willingness to work in a full-time position at the company's offices in Netanya (conveniently located near the train station).
  
  Apply now by sending your CV to [email protected]