CS OPENING #084

Customer Success Associate

You will guide customers from onboarding to long-term value with the Cellosign platform, making sure their digital journeys go live and keep growing.

What you’ll do

• Onboard customers, run trainings and help them design and launch their first digital processes
• Manage a portfolio of customers: health, adoption, renewals and expansion opportunities
• Be the customer’s voice to Product and R&D; turn feedback into clear requests
• Use AI tools to prepare account reviews, summaries and knowledge-base content

Requirements

• 1+ years in B2B SaaS customer success, account management or implementation
• Technical curiosity; ability to explain workflows, integrations and forms to business and IT people
• Experience with CRM / customer-success tools and comfort using AI assistants in daily work
• Excellent communication and presentation skills in Hebrew and English
• Ability to manage several customer journeys at once

Apply to this job