> Help Desk Specialist

Bulwarx · Ra'Anana · Posted 2026-11-05

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> Help Desk Specialist

Join Our Team as a Help Desk Specialist! 
Are you just starting your career and looking for a company to grow with? Bulwarx, a leading integration company in the field of cybersecurity, is looking for a passionate and motivated Help Desk Specialist to join our team! 
Bulwarx is at the forefront of cybersecurity, and we’re opening the door for those eager to enter this dynamic field. This is an incredible opportunity for individuals interested in cybersecurity to start their journey and grow into other roles within our company.
Location: Ra'anana

Responsibilities:

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  • Join our dedicated IT team

  • Work closely with the Head of Technology

  • Provide internal support to company employees

  • Troubleshoot hardware and software issues

  • Learn and implement new and diverse technologies

  • Answering and resolving tickets in the Helpdesk system (opening, tracking, and closing)

  • Supporting employees with computers, printers, user accounts, and permissions

  • Working with Microsoft 365 / Azure: managing users, mailboxes, and basic permissions

Required Skills and Experience:

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  • Graduates of relevant IT / infrastructure / cyber courses, or equivalent studies

  • Technical foundation in Windows, networking, and end-user support

  • Good interpersonal skills, patience, and the ability to explain things in non-technical terms

  • Ability to work independently, with good organization in managing tickets

  • English at Conversational

  • Advantages:

  • Familiarity with Office 365 and Azure AD / Entra ID

  • Previous experience in a support or Help Desk role

  • Basic understanding of information security

  • Basic knowledge of PowerShell or automation

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