Sales Engineer

Shield is a global startup with offices in Tel Aviv, New York, London and Lisbon. We're growing and looking for the next important piece of the puzzle. Is it you?We're hiring a Sales Engineer to join our North America Sales team, reporting to the SVP of Sales. You'll be a core member of the GTM team and the technical backbone of a successful sale: partnering with Account Executives to advance deals by uncovering requirements, designing solutions around Shield's Communications Compliance suite, overcoming technical objections and proving value through evaluations. You'll be working with compliance, surveillance, IT and information security leaders across financial services, and you'll be expected to earn their trust.The sales engineer at Shield supports the sale and shapes it. The best people here don't wait to be asked for a demo; they see what a deal needs and go get it.What you will do:Serve as the technical lead on enterprise accounts from discovery through solution design, evaluation and hand-off to Professional Services and Customer SuccessPartner with Account Executives to map Shield's capabilities to each prospect's compliance requirements, communication landscape and surveillance priorities, and to proactively push deals past technical objectionsLead technical discovery, client workshops and remote and in-person product demonstrations that are built around the prospect's use cases rather than a scriptOwn technical scoping: data sources, capture and archiving requirements, integrations, deployment model, security posture and the assumptions that feed pricingOwn responses to RFPs, RFIs and information security questionnaires, working with Product, Security and Legal to produce answers that hold up under scrutinyDesign and run POCs and other solution validation exercises: define success criteria up front, diagnose gaps, guide trade-offs and turn results into a clear recommendationBuild relationships and technical credibility with stakeholders across Compliance, Surveillance, IT, InfoSec and Sourcing in customer, prospect and partner accountsBring structured field feedback to Product Management, Solution Management and Marketing, and help shape the messaging, sales assets and technical playbooks that come back to the fieldPrepare for, attend and present at industry trade events and webinarsShare what you learn with the wider team and raise the bar