AI Focused Full Stack Developer
Centrical · Israel · Posted 2026-10-20
Centrical provides an employee-centric success platform that holistically navigates employees, turn-by-turn, to success. Using actionable KPIs, deep gamification, personalized microlearning, collaboration tools, and augmented coaching, Our Story
Centrical grew out of the business intelligence (BI) software segment. BI let managers know how employees were doing, but it typically did not convey how to turn manager-led performance insights into employee performance actions.
Since employees were the ones doing the work, Centrical’s vision was to place them at the center of the process. To share with them insights about their work, to help them improve, be more focused, get better at what they do, as well as make it fun. Along with that, Centrical empowers managers to enable their team members to be more successful with AI-powered, closed-loop coaching that triggers personalized activities that impact individual employee performance and real-time performance visibility. That makes for better coaches and better-performing employees.
Centrical, founded in 2013, is convinced that employees are the center of business success. We operate from offices in New York City and Israel. And are proud to have an expanding list of enterprise businesses as customers, including Microsoft, Teleperformance, Synchrony Financial, Webhelp, and Swiss Life, among others.
We’re looking for a Full Stack Developer with a passion for AI to join our R&D team. You’ll work across the entire stack—from Angular frontends and .NET backends to AI-powered features built on large language models—designing and shipping capabilities that directly impact hundreds of thousands of users.
This isn’t a role where AI is a buzzword. At Centrical, AI is core to the product: we build LLM-based coaching systems, real-time voice simulations, intelligent KPI analytics, and AI-assisted performance reviews. You’ll be hands-on with prompt engineering, LLM orchestration frameworks, and integrating AI into production-grade enterprise SaaS.
Responsibilities
- Design, develop, and maintain full stack features end-to-end—from frontend UI (Angular) through backend services (.NET / Node.js) to database and infrastructure.
- Build and iterate on AI-powered product capabilities, including LLM-based coaching, conversation simulations, and intelligent analytics.
- Work with LLM orchestration frameworks (e.g., LangGraph, LangChain) and cloud AI services (AWS Bedrock, OpenAI, Anthropic) to design reliable, production-ready AI pipelines.
- Collaborate closely with product managers, designers, and backend engineers to translate requirements into high-quality, scalable solutions.
- Design and develop responsive, performant frontend experiences using Angular, TypeScript, and modern component libraries.
- Own the quality of your work—write tests, conduct code reviews, and continuously improve the codebase.
- Evaluate and integrate new technologies, tools, and architectural patterns to keep our stack modern and efficient.
- Troubleshoot and resolve complex technical issues across the full stack, including performance bottlenecks and integration challenges
Requirements
- B.Sc. in Computer Science or equivalent experience (IDF technological units, coding bootcamps, etc.).
- 7+ years of professional software development experience.
- Strong proficiency in at least one modern frontend framework – Angular strongly preferred, React also relevant.
- Solid backend experience with .NET (C#) or Node.js (TypeScript).
- Proficiency in TypeScript, HTML, CSS, and modern JavaScript.
- Experience with RESTful APIs, relational databases (SQL Server), and cloud services (AWS).
- Genuine interest in AI/ML and hands-on experience—or strong motivation to learn—working with LLMs, prompt engineering, or AI-integrated applications.
- Strong problem-solving skills, a product-oriented mindset, and the ability to own features from concept to production.
- Excellent communication skills and the ability to collaborate effectively in a cross-functional team.
Nice to Have
- Hands-on experience with LLM orchestration tools (LangGraph, LangChain) or AI agent frameworks.
- Familiarity with real-time communication technologies (WebSockets, Socket.IO).
- Experience building or maintaining scalable SaaS applications in an enterprise context.
- Knowledge of CI/CD pipelines (GitHub Actions), containerization (Docker, ECS), and infrastructure as code.
- Experience designing and maintaining large-scale Nx monorepos, including module boundaries, shared libraries, and build optimization
- Experience with component libraries (PrimeNG, Kendo, Angular Material), visual testing tools (Storybook, Chromatic), or E2E testing frameworks (Playwright).
- Familiarity with Agile/Scrum methodologies.
To apply, please send your CV to [email protected]
Founder and CEO
Gal founded Centrical (previously GamEffective) in 2013 with a clear vision: helping companies empower their employees and make people the center of business success. Before Centrical, he served as CEO of Gilon Business Insight, a leader in business intelligence. When Gilon was acquired by Ness Technologies (NASDAQ: NSTC) in 2010, Gal joined Ness as Senior Vice President and member of its executive leadership team. Earlier in his career, he served as VP of Customer Relations and Operations at Deloitte Consulting and held roles at EDS and Bashan. Gal holds an MBA in Marketing and Information Technologies from Tel Aviv University.
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VP, Customer Success
Madeleine Freind is a senior Customer Success leader with deep experience building and scaling SaaS and managed services businesses. At Centrical, she leads the Customer Success teams across North and South America, partnering with clients to drive measurable business impact through the platform.
Before joining Centrical, Madeleine was Head of Customer Success at Quantifind, an AI-powered analytics company, where she led strategic relationships with brands like Hershey’s, KFC, J.P. Morgan Chase, and Dunkin’ Brands. Her ability to translate complex data into clear, actionable solutions consistently helped customers achieve their goals.
Earlier in her career, Madeleine spent over a decade on the agency side, managing CRM and digital marketing programs for Fortune 500 companies through smart, data-driven strategies.
Michael Ciancio serves as the Chief Marketing Officer (CMO) at Centrical, bringing decades of experience in marketing and go-to-market strategy. In this role, he leads the company’s global marketing efforts to drive brand growth and market expansion.
Prior to joining Centrical, Michael held marketing leadership positions at notable technology companies, including IntelePeer, Infor, and Vonage. Throughout his career, he has successfully guided teams in scaling products, strengthening brands, and significantly expanding market presence.
Michael’s expertise lies in scaling high-growth software companies, particularly in AI, performance management, and employee engagement solutions for customer experience teams. His strategic vision and leadership continue to be instrumental in advancing Centrical’s mission to transform how organizations engage and motivate their frontline teams.
Michael holds a Bachelor’s Degree in Economics from Gettysburg College and a Master of Business Administration (MBA) in Marketing from Montclair State University.
VP, Corporate Marketing
Natalie Roth brings over 15 years of experience in brand and product marketing for SaaS solutions. Before joining Centrical, she was Senior Product Marketing Manager at Frontline Education, where she led go-to-market strategies for enterprise K-12 solutions and played a key role in integrating and positioning products following multiple acquisitions.
Previously, Natalie served as Director of Marketing at Accelify Solutions, where she drove marketing strategy, new product launches, and customer communications. She played a pivotal role in business growth, expanding market presence, and deepening client engagement, contributing to the company’s success and eventual acquisition by Frontline Education.
Natalie holds a BA in Creative Writing and Digital Media from New York University, graduating magna cum laude.
VP, Product Management
Linat Polak Mart has more than 15 years of expertise in managing product strategy and operations in high-volume organizations.Previously, she held the role of Head of Product Experience and Communications for LivePerson, a leading Conversational AI platform, where she played crucial part in delivering significant product innovation and customer growth. Prior to her time at LivePerson, she held multiple senior product roles at NICE, a leading enterprise customer experience (CX) software provider, including Director of Product Portfolio and Director of Product Management.
Linat holds an MBA from Tel Aviv University and a BA in Computer Science from Reichman University (IDC Herzliya). She graduated magna cum laude from both institutions.
“CX leaders should stop isolating contact centers from other departments. Customer experience is increasingly cross-functional. In 2025, integrating CX insights across the organization will be critical to delivering seamless and cohesive experiences.”
Tompkins comes to Centrical with more than 25 years of experience in software and hardware sales. Prior to joining his role as Chief Revenue Officer at Centrical, he was CEO at Workspot. He held the position of Chief Revenue Officer at IGEL as well as senior sales leadership positions with Red Hat, Hewlett Packard (now Hewlett Packard Enterprise), and Citrix.
Tompkins holds an MBA in Business Administration and Management from the University of Virginia, Darden Graduate School of Business Administration and served in the US Navy as a Nuclear Propulsion Technician.
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“Stop talking about AI. It’s like talking about the internet being a thing. It’s here. The better focus is start thinking about how AI enhances the lives of your team. So stop talking about AI and start doing something about it.”