Business Operator

Job Type: Full time
Location: Kfar Saba — Israel

Job Description
We are looking for a dynamic individual to perform and promote business operational activities related to Customer Service, Office Admin and Back Office Sales activities.

Responsibilities:
• Customer Service: Serve as the primary point of contact for all customers. Responding to inbound billing and technical service requests over the phone, CRM and email. Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible.
• Back Office Sales: Be the order management specialist on the customer care team, acting as a stakeholder in regard to orders, refunds, renewals, order status updates, all while interacting with customers via phone and email. Monitor and collect assigned accounts receivable
• Admin: Office manager and administrative support to CEO. Make travel arrangements and book venues for conferences and events.

Desired Skills And Experience:
• 1 – 3 years of experience in a customer service based role in tech or hospitality industries.
• Software as a Service (SaaS) support experience.
• Bachelor’s Degree, preferably in economics / business management.
• Driven, self-motivated, enthusiastic and with a “can do” attitude.
• Excellent oral, written and interpersonal communication skills in English.